Superpanel, the intake infrastructure built for high-volume operations in regulated environments, today announced the launch of Voco, a native voice execution layer designed to address the largest hidden loss center in plaintiff law firms: intake. The announcement comes as Superpanel surpasses nearly 250,000 cases evaluated and 15,000 cases signed in one year for plaintiff law firms.
According to the company, Voco automates the intake process from first contact through case qualification and handoff, using voice technology to handle calls while giving callers the option to speak with a staff member. Superpanel reports that fewer than 4 percent of callers choose to speak with a human, indicating high acceptance of the automated system. This shift can significantly reduce the missed opportunities and inconsistency that cost high-volume practices millions of dollars in lost cases each year.
Founded in 2024, Superpanel has completed nearly 250,000 intake workflows across lemon law, personal injury, employment law, and mass tort. In the past year, organizations using Superpanel have signed more than 15,000 cases, collected and organized over 60,000 supporting documents, handled up to five times more inbound inquiries per intake staff member, and seen conversion rates increase by up to 300 percent within six months of full deployment, all without adding headcount. For more information, visit www.superpanel.io.
The launch of Voco represents a strategic move to capture revenue that plaintiff firms often lose due to inefficient intake processes. By owning intake execution end to end, Superpanel helps firms avoid the missed opportunities and intake inconsistency that can cost high-volume practices millions of dollars in lost cases each year. The full announcement, including downloadable images and bios, is available here.
