Liveops, a provider of flexible customer experience solutions, has been recognized with one Gold and three Silver Stevie Awards in the 2026 Stevie Awards for Sales and Customer Service. The company received the Gold Stevie Award for Customer Service Training or Coaching Program of the Year for the second consecutive year, along with Silver awards for Contact Center or Customer Service Outsourcing Provider of the Year, Award for Innovation in Customer Service, and Best Customer Satisfaction Strategy.
The consecutive Gold recognition underscores Liveops' commitment to learning and development, particularly its innovative Learning-as-a-Service (LaaS) model. This approach enhances agent preparedness through efficient onboarding, certification, and coaching, enabling enterprise programs to launch swiftly while maintaining quality even as demand fluctuates. The Stevie Awards celebrate the accomplishments of professionals in contact centers, customer service, business development, and sales globally.
Molly Moore, Chief Operating Officer of Liveops, stated, "This recognition signifies our dedication to providing high-quality, flexible customer experience solutions that our clients can rely on. Our trusted agent certification programs set a high standard for quality, while our ongoing investment in AI and LiveNexus empowers us to assist enterprises in modernizing their customer experience operations with assurance."
Recently, Liveops launched LiveNexus by Liveops, an AI and human orchestration platform designed to help enterprises assess AI and automation use cases within a controlled environment, apply governance and measurement, and scale proven solutions into production. Jim Watson, CEO of Liveops, remarked, "Our recognition across multiple Stevie categories reinforces that innovation at Liveops is centered on execution rather than hype. LiveNexus embodies this philosophy—enabling clients to modernize responsibly while upholding quality, compliance, and trust."
These accolades highlight Liveops' results-oriented approach to service delivery, which integrates highly skilled on-demand talent, precision scheduling, and effective AI to assist enterprises in scaling operations without compromising quality, compliance, or customer trust. The company serves Fortune 500 and enterprise clients, providing personalized experiences that build trust and create lasting impact.
